Category Archives: Management
Problem Solving 101 – How to Solve Problems
Ever notice how easy it is to solve other people’s problems? When presented with someone else’s conundrum it can be easy to assess the possibilities, look at what might work and develop solutions. To the person who owns the challenge, … Continue reading
How Do You Know You’re Not Producing Crap?
What would you do if you found out that your best practices had become your worst practices? Would you stop doing them? Most of us would probably say yes, but its not that easy is it? If we could stop when … Continue reading
Posted in Management
Tagged Behavior, Best practice, Brainstorming, Business, leadership, management, Psychology, Psychology Today
26 Comments
We Are Built For Change
When you work in the health sector, you know that something new is always around the corner. When you do communications in the health sector, you’d be lucky to get to the corner without something changing. Change is not just … Continue reading
How To Be A Charismatic Leader
We have such a laundry list of things we consider important to effective leadership that I often wonder if a leader could exist who met even half of the requirements. We want leaders who are brilliant, multi-talented, visionary, creative, insightful … Continue reading
Posted in Management
Tagged charismatic, charm, Emotional Intelligence, Intelligence, Intelligence quotient, leadership, Psychology
43 Comments
Wanted: Communications Goddess
When job descriptions become a communications nightmare. Chatting with old colleagues, fellow communicators and bloggers on LinkedIn is always good fun and every once in a while I come across something that makes me want to share more widely. In this instance, … Continue reading
Posted in Communications, Management
Tagged Business, Employment, Goddess, Human resources, job description, LinkedIn, Lou Adler
56 Comments
Leading from Behind, Shepherd or Sheep?
The concept of leading from behind used to frustrate me. It struck me as a cop out, as a way to avoid doing what was necessary. Generally, in my mind, it used to be about a would-be leader not performing … Continue reading
Posted in Internal Communications, Management
Tagged Comm Before the Storm, Debra Yearwood, leading from behind
14 Comments
What’s Better, Ideation Or Creativity?
My office went through the StrengthsFinder process earlier this year and “ideation” was one of my identified strengths. In the past when I’ve done similar things, in lieu of ideation I would draw the “creative” card. While my colleagues would … Continue reading
Posted in Communications, Management
Tagged Comm Before the Storm, creative, creativity, Debra Yearwood, ideas, ideation
11 Comments
Does opportunity knock or slip in through the back door?
Embed from Getty Images Taking advantage of opportunity is a lot harder than it sounds. Opportunities rarely come wrapped like beautiful presents. In fact, there are times when opportunity looks suspiciously like a setback or failure. I have confidently declared … Continue reading
Posted in Management
Tagged Business, Comm Before the Storm, Debra Yearwood, opportunity
18 Comments
Service At All Cost
Your customer service is your brand and it will continue to resonate with customers long after your product or service is forgotten. Continue reading
Posted in Management
Tagged Comm Before the Storm, customer service, customers, Debra Yearwood
16 Comments
Decisions
Decisions don’t always work the way you intend them to. That’s a good thing, it keeps life interesting and it keeps our imaginations flowing. For instance, the image above comes from a corner of my garden. A huge thorn had started to grow without … Continue reading
Posted in Management, Uncategorized
Tagged Comm Before the Storm, Debra Yearwood, decision making, decisions, photos
12 Comments
Comm Before The Storm 