Category Archives: Internal Communications
Problem Solving 101 – How to Solve Problems
Ever notice how easy it is to solve other people’s problems? When presented with someone else’s conundrum it can be easy to assess the possibilities, look at what might work and develop solutions. To the person who owns the challenge, … Continue reading
We Are Built For Change
When you work in the health sector, you know that something new is always around the corner. When you do communications in the health sector, you’d be lucky to get to the corner without something changing. Change is not just … Continue reading
The beauty of plain
When I dream of writing, the words are chosen with care. They are short and clear to all who read them and most of all, they are plain. Plain language writing is not what you think. It is not for … Continue reading
Leading from Behind, Shepherd or Sheep?
The concept of leading from behind used to frustrate me. It struck me as a cop out, as a way to avoid doing what was necessary. Generally, in my mind, it used to be about a would-be leader not performing … Continue reading
Handling Hecklers
Whether you’re standing in front of an audience of thousands or your colleagues in a meeting, handling a heckler is no fun, but it can be done with aplomb. In various studies conducted over the years public speaking has ranked … Continue reading
Surprises at Work
I once had a boss who loved to sabotage meetings. It wasn’t a question of him not liking his staff or even disliking meetings. It was more that he didn’t want people to enter into discussions with their minds already … Continue reading
E-MAIL Versus Communications
It lurks, waiting for the unsuspecting communicator. Its disguise, the quick and easy transition of words or documents from one place to another. Yet it has an insidious power that can transform grown men into small minded bullies or professional … Continue reading
Lies
Any number of people might assume that I lie for a living. Public relations people are often asked (mistakenly) to spin bad news into good. It’s kinda like asking someone to spin straw into gold. I have yet to meet … Continue reading